Platinum Supply & Auto Electrical Pty Ltd is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. We respect your rights under the Privacy Act 1988 and comply with the Australian Privacy Principles in the way we collect, store, use, and disclose personal information.

Collection and Use of Information:

We collect personal information to process enquiries, fulfil orders, respond to service requests, and improve your experience with our website. This may include your name, email address, phone number, delivery address, and transaction details. We do not sell, rent, or trade your personal information to third parties. Your details are kept strictly confidential and used only for the purpose for which they were provided.

Cookies and Website Analytics:

Platinum Supply uses cookies to enhance your website experience. These cookies allow you to log in, maintain a shopping cart, and process purchases. Cookies are temporary and are only stored while you are actively browsing our website. We do not use persistent tracking cookies. Our website may use analytics tools (such as Google Analytics) to track general website usage, performance, and traffic patterns. This helps us improve the usability and functionality of our website but does not personally identify individual users.

IP Address and Security:

When you visit our website, your IP address is recorded by our web server for security, fraud prevention, and internal reporting purposes. While IP addresses can indicate general geographic locations, they do not identify individuals directly. If you provide personal information to us (e.g. by submitting an enquiry or placing an order), your IP address may be logged alongside the transaction for verification and security purposes.

Access and Updates:

You may request access to, or correction of, your personal information at any time by contacting us directly. If you have any questions or concerns about how we manage your privacy, please get in touch via email admin@platinumsupply.com.au and we’ll be happy to assist.